Shiny support

Sign in with the method linked to your account. For an email/password account, use the password reset option on the sign-in screen. If you cannot access your account, email support. Never send your password or verification codes.

Open Settings, then Homes to manage your homes and members. Invite the people you share a home with and assign tasks or use turns for recurring chores.

Shiny gives each account a free 30-day trial managed by Shiny, separate from store offers. A personal Premium plan covers every home its subscriber belongs to and gives all members access in those covered homes.

Open Settings and the plans or personal plan row to reach the subscription screen. Use Restore purchases with the same Shiny account and Apple or Google account used to buy. On iOS, manage renewal in Settings > your name > Subscriptions. On Android, open Google Play > profile > Payments & subscriptions > Subscriptions. Prices and renewal terms are shown by the store.

Cancel through the store where you purchased. Turning off renewal keeps paid access until the current paid period ends. Deleting Shiny or your Shiny account does not cancel store renewal.

Use Settings > Delete account in Shiny or the account deletion page linked below. You can also email support if you no longer have access to the app.